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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cory Crane

June 3, 2025

5  out of  5
rating by Cory Crane
"Brett was very helpful in answering all my questions."
We responded:
"Thank you so much we are so happy to be there for our customers! -Brett Crandell"
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Patricia Scammell

June 3, 2025

5  out of  5
rating by Patricia Scammell
"Fast, knowledgeable and efficient service, great (so much better!) rates, reliable, better insurance! Can't ask for more, very happy customer! (3-car+house policy)"
We responded:
"Thank you for sharing your wonderful feedback! We're so glad to hear that you had a fast, knowledgeable, and efficient experience with us. It's great to know that our rates and coverage exceeded your expectations! _ Brett Crandell"
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Kat Skaer

June 3, 2025

5  out of  5
rating by Kat Skaer
"Janey was very kind and made things easy.."
We responded:
"Thank you so much for the review we'll be sure to pass along your compliments to her! -Brett Crandell"
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Shelby Fraley

June 2, 2025

5  out of  5
rating by Shelby Fraley
"Needed to update some things..it was quick & easy! Always go to Janie! The best! :)"
We responded:
"Thank you so much for your kind words and feedback! We're thrilled to hear that your experience was quick and easy. Janie truly is amazing, and we're lucky to have her on our team. - Brett Crandell"
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Rylee Bruens

May 30, 2025

5  out of  5
rating by Rylee Bruens
"Janie has always helped me get the best price I can, and anytime I have an issue she is very quick at helping me resolve it"
We responded:
"Providing exceptional service is always our top priority, and it's great to know that Janie has made a positive impact. - Brett Crandell"
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rob huddleson

May 30, 2025

5  out of  5
rating by rob huddleson
"Janie was very helpful."
We responded:
"Hey Rob, thank you for your review! We're so glad to hear that Janie was helpful. She truly goes above and beyond to assist our customers. - Brett Crandell"
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Wanda Winters

May 30, 2025

5  out of  5
rating by Wanda Winters
"I have been with state farm insurance for years I would recommend them to anyone they are the best and very friendly I love my state farm insurance company Brett Candle is the best"
We responded:
"We truly value your loyalty and look forward to continuing to serve you with the friendly and reliable support you’ve come to expect. - Brett Crandell"
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rita huff

May 29, 2025

5  out of  5
rating by rita huff
"This guy is so Amazing couldn't have done a better Qoute . Thanks you state Farm"
We responded:
"Hey Rita! We appreciate your kind words and l loved getting to know you on a personal level. We look forward to helping you for years to come! -Brett Crandell"
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Sue McFadden

May 29, 2025

5  out of  5
rating by Sue McFadden
"The best insurance staff anywhere. Excellent service,very knowledgeable. I have been a State Farm customer for over 30 years and I have always been treated extremely well. Thank you always being there."
We responded:
"Hey Sue, we are happy to give you the best service around! -Brett Crandell "
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Rodney Henk

May 28, 2025

5  out of  5
rating by Rodney Henk
"Helpfull with policy adjustments and questions regarding claims."
We responded:
"Hey Rodney, thank you for your kind words. We are always here to answer any questions you may have! -Brett Crandell"
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Caitlin Jennings

May 8, 2025

5  out of  5
rating by Caitlin Jennings
"Awesome team and great service!"
We responded:
"Hey Caitlin, thank you for your review! We are proud of our great service. -Brett Crandell"
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Marc Tartaglia

May 2, 2025

5  out of  5
rating by Marc Tartaglia
"Toni was very helpful and saved me a lot of money."
We responded:
"Thank you, Marc! We are glad to help save you money on your insurance!"
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Jessica Chambers

April 29, 2025

5  out of  5
rating by Jessica Chambers
"Shannon was great with helping me get all 3 of my vehicles on a policy as well as renters insurance. He was friendly and caring."
We responded:
"Hey Jessica, thank you so much for your kind words about Shannon! We are always happy to help! - Brett Crandell"
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Aaron

April 23, 2025

5  out of  5
rating by Aaron
"Shannon made getting an auto insurance policy quick and easy."
We responded:
"Thanks Aaron! Shannon is a great team member to have! I am glad he helped you with your auto insurance. -Brett Crandell"
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Nichol Bishop

April 11, 2025

5  out of  5
rating by Nichol Bishop
"This the 1st agent that have contacted me that was outgoing and Coooooool. He knew his Information and did not just come off as a salesman. Very down to earth and had a great quote for me. I am happy with the quote, an a new agent! I love me some Mr.Shannon. ALL GOOD WITH ALLSTATE👍"
We responded:
"Nichol, thank you for such high praise for Shannon! We are glad to give you great service and great insurance! -Brett Crandell"
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Mike McLean

March 19, 2025

5  out of  5
rating by Mike McLean
"I have heard nothing but great things about this agent ever since his State Farm office in Danville."
We responded:
"Thank you, Mike! We are happy to be of service! -Brett Crandell"
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Laura Ovall

March 11, 2025

5  out of  5
rating by Laura Ovall
"Transferring our RV Insurance coverage to our new RV and Shannon was great to work with on getting this done and providing us the information and documentation we needed."
We responded:
"Hey Laura, thank you for giving Shannon a shout out! We’re happy to help with all your insurance needs. -Brett Crandell"
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Chris Crandell

February 14, 2025

5  out of  5
rating by Chris Crandell
"I've had several agents through State Farm over the years, and I am a little biased towards Brett, but NONE of them worked over the weekends for me to get a declaration page updated so I could turn it into my HELOC provider on Monday morning. He saw through to get that done for me. It's always been a pleasure working with him. Look forward to keeping him as my go to agent."
We responded:
"Thank you, Chris. Your kind words mean a lot. We will always be there to help serve our customers to the best of our ability. -Brett Crandell"
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Janice Heath

February 10, 2025

5  out of  5
rating by Janice Heath
"Needed help with a chip in our windshield ..I called and it was taken care of immediately....very satisfied"
We responded:
"Hey Janice, we are always happy to help with claims! Thanks for letting us work for you. -Brett Crandell"
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Darin Mccabe

February 10, 2025

5  out of  5
rating by Darin Mccabe
"Always takes care of what I need as painless as possible and takes the time to know the people he right’s policy’s for."
We responded:
"Hey Darin, thank you for the kind words we are happy to take care of your insurance policies. - Brett Crandell"
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Michele Besse

February 5, 2025

5  out of  5
rating by Michele Besse
"Working with Brett was very easy, he was informative, he answered all my questions and even asked me some that no other insurance company has ever asked me. He was courteous and just a joy to work with. He saved me some money which is always a plus when it comes to insurance of any kind. I would highly recommend Brett Crandell and State Farm Insurance to all my family and friends, actually anybody that wants to listen. Thank you Brett for all your help switching over to State Farm, I'm very happy with our meeting."
We responded:
"Hey Michele! Thank you so much for the kind words! I am happy to hear that you liked us so much and saved you some money on your insurance. Let me know how I can be of service to you in the future. -Brett Crandell"
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Teresa Bruens

February 3, 2025

5  out of  5
rating by Teresa Bruens
"I have been a State Farm customer for over 30 years. I worked for State Farm and worked with Janie Baker for 14 years. She is now the account manager for Brett. I've visited the office several times and Brett and his employees are all very friendly and helpful. I would definitely go see them if you are looking for insurance."
We responded:
"Hey Teresa, thank you for those kind words! We are always here to help, let me know if you need anything in the future. -Brett Crandell"
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Jason Follick

January 24, 2025

5  out of  5
rating by Jason Follick
"I had an excellent experience working with Brett. From start to finish, he was incredibly helpful and attentive to all my needs. He went above and beyond to ensure everything was taken care of and made the entire process smooth and stress-free. I really appreciated how he listened to my wants and provided tailored solutions. Highly recommend working with Brett!"
We responded:
"Thank you Jason! We are always here to listen to any concerns you may have. -Brett Crandell"
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Blake

January 24, 2025

5  out of  5
rating by Blake
"Did amazing job! They made the switch very easy and cheap!!"
We responded:
"Thank you, Blake! We are happy to here you had a smooth transition! -Brett Crandell "
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Karl Scott

January 23, 2025

5  out of  5
rating by Karl Scott
"Brett is an outstanding insurance agent! Getting a quote from him was very quick, easy, and thorough. He is very knowledgeable and answered all of my questions I had for him in great detail. On top of that, he is very easy to talk to which made the whole process more enjoyable. Thank you for all you do, Brett!"
We responded:
"Thank you, Karl your review means a lot! Let us know how we can better assist you in the future! - Brett Crandell"