State Farm® Insurance Agent Brett Crandell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Krazzed Creed
August 15, 2025
"Absolutely loved the experience. The easiest and friendliest insurance experience I've ever had. Will be recommending to everyone i know."
Crystal Meece
August 15, 2025
"Brett went out of his way, when he took over the Danville office, to set up an appointment to go over my insurance info and needs to make sure I was getting the coverage I needed. When I wanted to switch my billing method Jamie was great to make it happen ASAP. I would highly recommend doing business with Brett and his office!"
Ashley Perk
August 12, 2025
"Brett has been the most helpful and reliable insurance agent I've ever worked with. He's consistently available to answer questions, provide support, and ensure every detail is taken care of. His communication is excellent, and his trustworthy, personable approach truly sets him apart. I wouldn’t hesitate to recommend Brett to anyone in need of a great insurance agent…he’s the best!"
Bob Orender
August 4, 2025
"Great people to work with."
alishia schoenherr
August 4, 2025
"Brett has been am amazing help to us with all of our insurance needs, he goes the extra mile with anything we have asked him for. I highly recommend his office"
Michael Rohall
July 30, 2025
"Janie is a great asset to this office. She is polite and diligent. She seems to have the answers to my questions before I even ask. She delivers on what she promises."
"Hey Michael, thank you so much for the review. We strive to be the best at what we do! -Brett Crandell "
Ashleigh Williams
July 28, 2025
"Awesome place, great people!"
"Thank you for your kind words about our office, Ashleigh! -Brett Crandell"
Jackie Land
July 23, 2025
"I have been a customer of State Farm for 40+ years so I've known several agents thru the changes of their retirement. Now that Brett Crandell is our new agent, he employees Janie who was with Toni Stone. I am very pleased with the change & would recommend discussing your insurance needs with Brett or Janie."
"Thank you, Jackie! Your kind words are much appreciated. We are always excited to help our community with their insurance needs! -Brett Crandell"
Gary Hillard
July 15, 2025
"Shannon helped switch over both my home and auto and was an absolute pleasure to work with. Highly recommend this agency!"
"Hey Gary, were so happy to be able to insure your home and auto! Shannon is great to work with! - Brett Crandell"
Michele Besse
July 9, 2025
"Working with Brett was very easy, he was informative, he answered all my questions and even asked me some that no other insurance company has ever asked me. He was courteous and just a joy to work with. He saved me some money which is always a plus when it comes to insurance of any kind. I would highly recommend Brett Crandell and State Farm Insurance to all my family and friends, actually anybody that wants to listen. Thank you Brett for all your help switching over to State Farm, I'm very happy with our meeting."
"Hey Michele! Thank you so much for the kind words! I am happy to hear that you liked us so much and saved you some money on your insurance. Let me know how I can be of service to you in the future. -Brett Crandell"
Courtney Montel
July 1, 2025
"Love working with Janie! She is the best!"
"Thank you, Courtney, Janie is without a doubt the best! -Brett Crandell"
Paula Dawson
June 28, 2025
"Customer service is excellent!!! I have been a customer with State Farm for more than 10 yrs and Brett is the best agent I have ever dealt with. (And that us not limited to only State Farm.)"
"Thank you so much Paula, we love to hear that you had a great customer experience! -Brett Crandell"
Laura Etchison
June 23, 2025
"Absolutely awesome to work with. Shannon really helped my mom and I and we are proud to have state farm insurance for our auto insurance."
"Hey Laura, thank you for leaving Shannon a review! We are so happy to hear those kind words about us and State Farm! -Brett Crandell"
Samantha
June 22, 2025
"Brett and his team go the extra mile to take care of our family and our insurance needs! Thanks Brett!"
"Hey Sam, we greatly appreciate the 5-star review! We are always happy to provide any and all insurance needs! -Brett Crandell"
Andrew Talbert
June 19, 2025
"Brett and his staff are friendly and accommodating. I have been with State Farm for over 25 years and his office has given me the most personal service yet. That is extremely valuable but I also got a great rate. Highly recommended."
"Thank you, Andrew! We love to be able to sit down with our customers and give them a great experience. Come into the office again some time! -Brett Crandell"
Rena “Ralph” gudeman
June 18, 2025
"State Farm has always been there when i need anything. I greatly recommend Brett Crandell and his staff . State Farm Insurance Agent Thank you,Rena Gudeman"
"Thank you so much for your awesome review, Rena! I am so glad to hear that we take such good care of you. -Brett Crandell"
George Hamand
June 17, 2025
"Talk to Brett about a hit-and-run grocery cart. Left dents in my 2023 F150. Pick up. Made a phone call and he got back with me right away and everything was taken care of he dealt with body shop and the next thing I know I get text with claim number and everything taken care of. There's no hassle no headaches, excellent job."
"We are always striving to give our customers the best claims experience possible, thank you for your kind words. -Brett Crandell"
Steve Bruens
June 10, 2025
"Janie is always on top o my policies! She is always there to make sure i am paying the lowest price for most insurance. She has been taking care of my stuff for over 25 years. Thanks"
"Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that Janie has been providing excellent service and has been there for you for over 25 years. It’s truly rewarding to know that she’s helped ensure you always have the best coverage at the best price. -Brett Crandell"
Angela Pavlick
June 10, 2025
"Janie is and has always been wonderful! She is kind, friendly and cares about the customer. She goes above and beyond and never makes you feel like you’re an inconvenience."
"Janie truly does go above and beyond, and it’s great to know her efforts have made such a positive impact on your experience. - Brett Crandell"
Cory Crane
June 3, 2025
"Brett was very helpful in answering all my questions."
"Thank you so much we are so happy to be there for our customers! -Brett Crandell"
Patricia Scammell
June 3, 2025
"Fast, knowledgeable and efficient service, great (so much better!) rates, reliable, better insurance! Can't ask for more, very happy customer! (3-car+house policy)"
"Thank you for sharing your wonderful feedback! We're so glad to hear that you had a fast, knowledgeable, and efficient experience with us. It's great to know that our rates and coverage exceeded your expectations! _ Brett Crandell"
Kat Skaer
June 3, 2025
"Janey was very kind and made things easy.."
"Thank you so much for the review we'll be sure to pass along your compliments to her! -Brett Crandell"
Shelby Fraley
June 2, 2025
"Needed to update some things..it was quick & easy! Always go to Janie! The best! :)"
"Thank you so much for your kind words and feedback! We're thrilled to hear that your experience was quick and easy. Janie truly is amazing, and we're lucky to have her on our team. - Brett Crandell"
Rylee Bruens
May 30, 2025
"Janie has always helped me get the best price I can, and anytime I have an issue she is very quick at helping me resolve it"
"Providing exceptional service is always our top priority, and it's great to know that Janie has made a positive impact. - Brett Crandell"
rob huddleson
May 30, 2025
"Janie was very helpful."
"Hey Rob, thank you for your review! We're so glad to hear that Janie was helpful. She truly goes above and beyond to assist our customers. - Brett Crandell"