State Farm® Insurance Agent Brett Crandell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
shelby starkey
June 20, 2025
"All good things for this office! I’ve spoken with Jamie a lot and every time she goes above and beyond!! I don’t think I could ask for a more hard working individual than her."
Andrew Talbert
June 19, 2025
"Brett and his staff are friendly and accommodating. I have been with State Farm for over 25 years and his office has given me the most personal service yet. That is extremely valuable but I also got a great rate. Highly recommended."
"Thank you, Andrew! We love to be able to sit down with our customers and give them a great experience. Come into the office again some time! -Brett Crandell"
Rena “Ralph” gudeman
June 18, 2025
"State Farm has always been there when i need anything. I greatly recommend Brett Crandell and his staff . State Farm Insurance Agent Thank you,Rena Gudeman"
"Thank you so much for your awesome review, Rena! I am so glad to hear that we take such good care of you. -Brett Crandell"
George Hamand
June 17, 2025
"Talk to Brett about a hit-and-run grocery cart. Left dents in my 2023 F150. Pick up. Made a phone call and he got back with me right away and everything was taken care of he dealt with body shop and the next thing I know I get text with claim number and everything taken care of. There's no hassle no headaches, excellent job."
"We are always striving to give our customers the best claims experience possible, thank you for your kind words. -Brett Crandell"
Steve Bruens
June 10, 2025
"Janie is always on top o my policies! She is always there to make sure i am paying the lowest price for most insurance. She has been taking care of my stuff for over 25 years. Thanks"
"Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that Janie has been providing excellent service and has been there for you for over 25 years. It’s truly rewarding to know that she’s helped ensure you always have the best coverage at the best price. -Brett Crandell"
Angela Pavlick
June 10, 2025
"Janie is and has always been wonderful! She is kind, friendly and cares about the customer. She goes above and beyond and never makes you feel like you’re an inconvenience."
"Janie truly does go above and beyond, and it’s great to know her efforts have made such a positive impact on your experience. - Brett Crandell"
Cory Crane
June 3, 2025
"Brett was very helpful in answering all my questions."
"Thank you so much we are so happy to be there for our customers! -Brett Crandell"
Patricia Scammell
June 3, 2025
"Fast, knowledgeable and efficient service, great (so much better!) rates, reliable, better insurance! Can't ask for more, very happy customer! (3-car+house policy)"
"Thank you for sharing your wonderful feedback! We're so glad to hear that you had a fast, knowledgeable, and efficient experience with us. It's great to know that our rates and coverage exceeded your expectations! _ Brett Crandell"
Kat Skaer
June 3, 2025
"Janey was very kind and made things easy.."
"Thank you so much for the review we'll be sure to pass along your compliments to her! -Brett Crandell"
Shelby Fraley
June 2, 2025
"Needed to update some things..it was quick & easy! Always go to Janie! The best! :)"
"Thank you so much for your kind words and feedback! We're thrilled to hear that your experience was quick and easy. Janie truly is amazing, and we're lucky to have her on our team. - Brett Crandell"
Rylee Bruens
May 30, 2025
"Janie has always helped me get the best price I can, and anytime I have an issue she is very quick at helping me resolve it"
"Providing exceptional service is always our top priority, and it's great to know that Janie has made a positive impact. - Brett Crandell"
rob huddleson
May 30, 2025
"Janie was very helpful."
"Hey Rob, thank you for your review! We're so glad to hear that Janie was helpful. She truly goes above and beyond to assist our customers. - Brett Crandell"
Wanda Winters
May 30, 2025
"I have been with state farm insurance for years I would recommend them to anyone they are the best and very friendly I love my state farm insurance company Brett Candle is the best"
"We truly value your loyalty and look forward to continuing to serve you with the friendly and reliable support you’ve come to expect. - Brett Crandell"
rita huff
May 29, 2025
"This guy is so Amazing couldn't have done a better Qoute . Thanks you state Farm"
"Hey Rita! We appreciate your kind words and l loved getting to know you on a personal level. We look forward to helping you for years to come! -Brett Crandell"
Sue McFadden
May 29, 2025
"The best insurance staff anywhere. Excellent service,very knowledgeable. I have been a State Farm customer for over 30 years and I have always been treated extremely well. Thank you always being there."
"Hey Sue, we are happy to give you the best service around! -Brett Crandell "
Rodney Henk
May 28, 2025
"Helpfull with policy adjustments and questions regarding claims."
"Hey Rodney, thank you for your kind words. We are always here to answer any questions you may have! -Brett Crandell"
Caitlin Jennings
May 8, 2025
"Awesome team and great service!"
"Hey Caitlin, thank you for your review! We are proud of our great service. -Brett Crandell"
Marc Tartaglia
May 2, 2025
"Toni was very helpful and saved me a lot of money."
"Thank you, Marc! We are glad to help save you money on your insurance!"
Jessica Chambers
April 29, 2025
"Shannon was great with helping me get all 3 of my vehicles on a policy as well as renters insurance. He was friendly and caring."
"Hey Jessica, thank you so much for your kind words about Shannon! We are always happy to help! - Brett Crandell"
Aaron
April 23, 2025
"Shannon made getting an auto insurance policy quick and easy."
"Thanks Aaron! Shannon is a great team member to have! I am glad he helped you with your auto insurance. -Brett Crandell"
Nichol Bishop
April 11, 2025
"This the 1st agent that have contacted me that was outgoing and Coooooool. He knew his Information and did not just come off as a salesman. Very down to earth and had a great quote for me. I am happy with the quote, an a new agent! I love me some Mr.Shannon. ALL GOOD WITH ALLSTATE👍"
"Nichol, thank you for such high praise for Shannon! We are glad to give you great service and great insurance! -Brett Crandell"
Mike McLean
March 19, 2025
"I have heard nothing but great things about this agent ever since his State Farm office in Danville."
"Thank you, Mike! We are happy to be of service! -Brett Crandell"
Laura Ovall
March 11, 2025
"Transferring our RV Insurance coverage to our new RV and Shannon was great to work with on getting this done and providing us the information and documentation we needed."
"Hey Laura, thank you for giving Shannon a shout out! We’re happy to help with all your insurance needs. -Brett Crandell"
Chris Crandell
February 14, 2025
"I've had several agents through State Farm over the years, and I am a little biased towards Brett, but NONE of them worked over the weekends for me to get a declaration page updated so I could turn it into my HELOC provider on Monday morning. He saw through to get that done for me. It's always been a pleasure working with him. Look forward to keeping him as my go to agent."
"Thank you, Chris. Your kind words mean a lot. We will always be there to help serve our customers to the best of our ability. -Brett Crandell"
Janice Heath
February 10, 2025
"Needed help with a chip in our windshield ..I called and it was taken care of immediately....very satisfied"
"Hey Janice, we are always happy to help with claims! Thanks for letting us work for you. -Brett Crandell"