State Farm® Insurance Agent Brett Crandell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TG Quezo
February 13, 2026
"Funny guy nice and Gives me honest opinions and quotes."
"Thank you, TG Quezo, for your feedback! It's great to hear that you appreciate the honest opinions and quotes. We aim to keep things straightforward and enjoyable. Thanks again!"
Eve DuPraw
February 12, 2026
"The whole staff is so helpful and really nice. Brett and Shannon have assisted with several claims and made the process very easy. Would recommend."
"Thank you, Eve, for your kind words! We're glad to hear that Brett and Shannon could assist you with your claims and make the process easy. Your recommendation means a lot to us. "
LaCrecha Merriman
February 11, 2026
"Working with this Brett Crandell Agency located in Danville, Illinois Shannon and staff is a truly great experience. They are professional, knowledgeable, and incredibly personable. What stood out most was their refreshing kindness and genuine care throughout the entire process. It’s rare to find someone who combines warmth with such a high level of professionalism. Highly recommend!"
"Thank you, LaCrecha, for sharing your experience with our Danville team. Shannon and the staff strive to provide a professional and personable service, and it's great to hear that their kindness and care made a difference for you. We truly appreciate your recommendation. "
Kristen Northrop
January 20, 2026
"I talked with Shannon this morning to get my policy started. He was absolutely amazing and very informative! Usually I try not to talk to insurance agents on the phone because they talk to me as if I do nor know anything. That was not the case when talking to Shannon. Absolutely would recommend him to anyone looking for insurance"
"Thank you, Kristen, for sharing your experience with Shannon. It's great to hear that he provided you with the information you needed in a respectful and helpful manner. We appreciate your recommendation and look forward to assisting you with your insurance needs. - Brett Crandell"
Alexis Mischung
January 7, 2026
"Thank you so much Shannon! Started out just looking for quotes and he sold me on everything that I could get for a cheaper price then what I had for just insurance on my car! I appreciate it so much!"
"Thank you, Alexis! We're glad Shannon could assist you in finding a comprehensive package at a better price. Your feedback is greatly appreciated. - Brett Crandell"
Daniel Garcia
January 6, 2026
"He was able to activate my auto insurance within minutes and answered all my questions."
"Thank you, Daniel, for sharing your experience! It's great to hear that your auto insurance was activated quickly and that all your questions were answered. We appreciate your feedback. - Brett Crandell"
Paul Lambert
December 31, 2025
"Very thorough, patient. Shopping for insurance can be stressful especially if you are dealing with an aggressive salesperson."
"Thank you, Paul, for your thoughtful review. We're glad to hear that our thorough and patient approach made your insurance shopping experience less stressful. Your feedback means a lot to us. - Brett Crandell"
Jack
December 16, 2025
"Brett and his team provide helpful guidance and make the process of buying/bundling insurance as smooth as possible. Thank you Brett!"
"Thank you, Jack, for your feedback! We're glad to hear that Brett and the team were able to make your insurance experience smooth and helpful. Your support means a lot to us."
shorron chambers
December 10, 2025
"Extremely friendly, patient, and very helpful. I recommend their services to anyone looking for insurance whether it’s auto or even life for you and your significant other. 5 star service indeed"
"Thank you, Shorron, for your kind words! We're glad to hear that you found our team friendly, patient, and helpful. Your recommendation means a lot to us."
ricky oakley
December 5, 2025
"Great to work with!"
"Thank you, Ricky, for the great feedback! We're glad to hear that you found it easy to work with us. If you need anything else, feel free to reach out. -Brett Crandell"
Shawna Faye
October 8, 2025
"Brett was really friendly and answered all my questions. I feel confident switching to State Farm was the right choice for my family and my pocket."
"Thank you, Shawna! We are so happy we got you the right insurance coverage for the right price! -Brett Crandell"
bayli W
September 26, 2025
"Ashleigh was super informative and helpful, excellent communication!"
"Thank you, Bayli! Ashleigh is great thank you for the kind words! -Brett Crandell"
Brittany Rodgers
September 26, 2025
"My experience at this location was excellent. Ashleigh communicated well and explained my options informatively. Great customer service and reasonably prices!"
"Thank you, Brittany! Ashleigh is a wonderful part of our team, and we are so happy give you a good price on your insurance! -Brett Crandell"
Berzerker’s Grill and catering
September 26, 2025
"Ashleigh is the sweetest girl"
"Thank you! - Brett Crandell"
carly bell
September 22, 2025
"Literally the best insurance purchasing experience I've ever had. Not to mention, the lowest full coverage rate I've had in the last 10 years. 10/10 would recommend 👏🏼"
"Thank you, Carly! We are so happy to give you such a great insurance buying experience! -Brett Crandell"
Tonya Hill
September 18, 2025
"Brent is very kind and a pleasure to work with!"
"Thank you, Tonya! We appreciate your kind words! -Brett Crandell "
josh wallace
September 17, 2025
"Quick service and at a fair price ✌🏻"
"Thank you, Josh! We love to hear that we gave you a great price! -Brett Crandell"
Timothy P Pouilliard
September 14, 2025
"I always get great satisfaction when I call the office they are super friendly and always prompt. It makes me feel like family when you call and they recognize your voice."
"Thank you, Tim! I like to think we are great neighbors and better friends! -Brett Crandell"
Wyatt Cripe
September 12, 2025
"Awesome customer service!"
"Thank you for your five-star review, Wyatt. -Brett Crandell"
ali watson
September 12, 2025
"Wonderful Place with wonderful people!"
"Thank you for your five-star review, Ali. -Brett Crandell"
Cameron Redden
September 12, 2025
"Janie and staff were excellent from start to finish! The team was professional, responsive, and made the entire process simple and stress-free. They explained everything clearly, answered all my questions, and provided great coverage at a fair price. I highly recommend this insurance company to anyone looking for reliable and trustworthy protection"
"Hey Cameron, Thank you for your kind words, we love Janie she is so helpful and caring! -Brett Crandell"
Jay Crandell
September 12, 2025
"Shannon was very personable and helped with all my needs. Would recommend them to everyone."
"Hey Jay, thank you for the kind words in regard to Shannon, you and I both know he is a character! -Brett Crandell"
Marlon Hill
September 12, 2025
"They always take care of me. Especially the new agent Ashleigh"
"Thank you, Marlon! We always want to help in any way we can! -Brett Crandell"
Beverly Harris
September 3, 2025
"Love doing business with State Farm. Excellent help."
"Thank you, Beverly! We are so happy to help our customers with all things insurance! -Brett Crandell"
Jack Nykaza
August 29, 2025
"Brett has helped me for years with my cars and homes. He’s always responsive and easy to work with, thanks!"
"Thank you, Jack! I am always happy to help! -Brett Crandell"