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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Kirkhart

November 14, 2025

5  out of  5
rating by Debbie Kirkhart
"He was really good at his job and explained everything very well"
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Venus Rivera

November 13, 2025

5  out of  5
rating by Venus Rivera
"Shannon was nice, effective. It was like talking to good friend who wanted to help get the best deal. Loved that."
We responded:
"Thank you, Venus! Shannon is always so personable and really does care! - Brett Crandell"
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Brandon Martin

November 10, 2025

5  out of  5
rating by Brandon Martin
"The best experience, Made everything so smooth for me. Wouldn't go anywhere else to do business. Feels like family and thats what means the most to me. Trust me you will feel like they are there for your best interests and not their own."
We responded:
"Thank you, Brandon! Your recommendation means the world. We do our best to listen and be there for your best interests. - Brett Crandell"
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Mario M

November 7, 2025

5  out of  5
rating by Mario M
"Just got my insurance today!! I was very happy with the price, customer service, and the way everything was explained!! Being new to statefarm there were things I didn't understand and questioned. The time was taken to explain everything to me and even show me..im horrible with names but im pretty sure my agents name was Shannon. I will now be using statefarm for all my ins needs! 5 STARS!!!!!"
We responded:
"Thank you, Mario! Shannon is awesome he always takes great care in handling all insurance needs. - Brett Crandell"
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Kandi BZ

October 21, 2025

5  out of  5
rating by Kandi BZ
"I have had State Farm for many years and when my agent closed her office and suggested Brett Crandall, I have to admit, I was not excited about having to start with someone new. Having said that, I have to say how pleased I was when I first spoke with Brett on the phone a couple times. When I finally met him in person, Wow! He was even more friendly, personable, a good listener, didn’t try to sell me more than what I needed, and just seemed like a good guy. When he asked me if I had life insurance, he was not high pressure trying to make a sale. I appreciate when sales people are like that. He gave me the fax and let me decide for myself. The office was bright and clean. The person that greeted me with a smile was friendly, as was everyone I have spoken to when I call in. All in all, I would recommend the Brett Crandall, State Farm Insurance Agency. I walked in a stranger and left feeling like an old friend."
We responded:
"Thank you, Kandi! Your review means the world to me; I really appreciate the amount of time and effort you put into it! Let us know how we can serve you in the future, we look forward to your calls! -Brett Crandell"
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Shawna Faye

October 8, 2025

5  out of  5
rating by Shawna Faye
"Brett was really friendly and answered all my questions. I feel confident switching to State Farm was the right choice for my family and my pocket."
We responded:
"Thank you, Shawna! We are so happy we got you the right insurance coverage for the right price! -Brett Crandell"
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bayli W

September 26, 2025

5  out of  5
rating by bayli W
"Ashleigh was super informative and helpful, excellent communication!"
We responded:
"Thank you, Bayli! Ashleigh is great thank you for the kind words! -Brett Crandell"
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Brittany Rodgers

September 26, 2025

5  out of  5
rating by Brittany Rodgers
"My experience at this location was excellent. Ashleigh communicated well and explained my options informatively. Great customer service and reasonably prices!"
We responded:
"Thank you, Brittany! Ashleigh is a wonderful part of our team, and we are so happy give you a good price on your insurance! -Brett Crandell"
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Berzerker’s Grill and catering

September 26, 2025

5  out of  5
rating by Berzerker’s Grill and catering
"Ashleigh is the sweetest girl"
We responded:
"Thank you! - Brett Crandell"
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carly bell

September 22, 2025

5  out of  5
rating by carly bell
"Literally the best insurance purchasing experience I've ever had. Not to mention, the lowest full coverage rate I've had in the last 10 years. 10/10 would recommend 👏🏼"
We responded:
"Thank you, Carly! We are so happy to give you such a great insurance buying experience! -Brett Crandell"
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Tonya Hill

September 18, 2025

5  out of  5
rating by Tonya Hill
"Brent is very kind and a pleasure to work with!"
We responded:
"Thank you, Tonya! We appreciate your kind words! -Brett Crandell "
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josh wallace

September 17, 2025

5  out of  5
rating by josh wallace
"Quick service and at a fair price ✌🏻"
We responded:
"Thank you, Josh! We love to hear that we gave you a great price! -Brett Crandell"
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Timothy P Pouilliard

September 14, 2025

5  out of  5
rating by Timothy P Pouilliard
"I always get great satisfaction when I call the office they are super friendly and always prompt. It makes me feel like family when you call and they recognize your voice."
We responded:
"Thank you, Tim! I like to think we are great neighbors and better friends! -Brett Crandell"
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Karlee Bruens

September 12, 2025

5  out of  5
rating by Karlee Bruens
"Janie has always been extremely helpful. I’ve been with state farm for 5 years now and I always get amazing service. Janie always has an answer or will find one to all my questions and responds in a timely manner!"
We responded:
"Thank you, Karlee! Janie is so wonderful and helpful we are so glad to hear you had a great experience! - Brett Crandell"
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Wyatt Cripe

September 12, 2025

5  out of  5
rating by Wyatt Cripe
"Awesome customer service!"
We responded:
"Thank you for your five-star review, Wyatt. -Brett Crandell"
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ali watson

September 12, 2025

5  out of  5
rating by ali watson
"Wonderful Place with wonderful people!"
We responded:
"Thank you for your five-star review, Ali. -Brett Crandell"
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Cameron Redden

September 12, 2025

5  out of  5
rating by Cameron Redden
"Janie and staff were excellent from start to finish! The team was professional, responsive, and made the entire process simple and stress-free. They explained everything clearly, answered all my questions, and provided great coverage at a fair price. I highly recommend this insurance company to anyone looking for reliable and trustworthy protection"
We responded:
"Hey Cameron, Thank you for your kind words, we love Janie she is so helpful and caring! -Brett Crandell"
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Jay Crandell

September 12, 2025

5  out of  5
rating by Jay Crandell
"Shannon was very personable and helped with all my needs. Would recommend them to everyone."
We responded:
"Hey Jay, thank you for the kind words in regard to Shannon, you and I both know he is a character! -Brett Crandell"
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Marlon Hill

September 12, 2025

5  out of  5
rating by Marlon Hill
"They always take care of me. Especially the new agent Ashleigh"
We responded:
"Thank you, Marlon! We always want to help in any way we can! -Brett Crandell"
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Shane Miller

September 12, 2025

5  out of  5
rating by Shane Miller
"Customer service was great and was time efficient"
We responded:
"Thank you, Shane! We are always happy to give great customer service! -Brett Crandell"
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Beverly Harris

September 3, 2025

5  out of  5
rating by Beverly Harris
"Love doing business with State Farm. Excellent help."
We responded:
"Thank you, Beverly! We are so happy to help our customers with all things insurance! -Brett Crandell"
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Jack Nykaza

August 29, 2025

5  out of  5
rating by Jack Nykaza
"Brett has helped me for years with my cars and homes. He’s always responsive and easy to work with, thanks!"
We responded:
"Thank you, Jack! I am always happy to help! -Brett Crandell"
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Kaelyn Snedeker

August 29, 2025

5  out of  5
rating by Kaelyn Snedeker
"Brett worked with me over a week on my insurance, very patient and waited till the time was right for me to enroll !! Very respectful and nice, highly recommend Brett for insurance needs !!"
We responded:
"Thank you, Kaelyn! We are happy to help our customers with their insurance needs whenever they need us, we will be there! -Brett Crandell"
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Tina Davis

August 28, 2025

5  out of  5
rating by Tina Davis
"Great easy job"
We responded:
"Thank you, Tina! We appreciate your 5-star review. -Brett Crandell"
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Donald Larsen

August 23, 2025

5  out of  5
rating by Donald Larsen
"Janie in Brett’s office has done another State Farm insurance car insurance transfer so easy for me. Have worked with Janie for years and when she moved to Brett’s office I wanted to continue with Janie. I recently met Brett and his assistance for me with a transfer was great. Great office to work with!"
We responded:
"Thank you, Don! Janie works so hard to make sure our customers are well taken care of! -Brett Crandell"